Frequently asked questions (FAQ)

Your username is your email address. If you are not logged in and need to retrieve your username or password, select Sign in from the menu followed by Forgot username? or Forgot password?
If you are still having issues logging in after attempting to retrieve your username or password please contact our customer service team via email [email protected] or phone +61 2 9351 7979.

You will need to login or sign up (create a profile) in order to be able to register in a CPD course or purchase from our CVeShop. Creating a CVE profile is FREE. However, we do encourage you to Join the CVE as a Member in order to access member benefits like CPD discounts and gain access to member exclusive resources.

The CVE uses Moodle as our online learning platform. You can access your online course via the CVE website or directly via Moodle using the same login details. Prior to the course commencement date you will receive course access information via email. Your course will only become visible from the course start date unless otherwise notified. If this is your first CVE online course you need to go to My Online Courses first for the course to appear in Moodle.

Once logged in select Manage my profile. You will have the opportunity to edit your profile as well as update your password.

Here at CVE, we take great pride and have a lot of respect for our tutors and speakers. Many of our education leaders have been working with us for decades but we are also great at spotting new talent. If you are interested in speaking for the CVE please get in contact with us with your proposal via email [email protected] or phone +61 2 9351 7979.

Find out more about the CVE advertising options. 

The CVE is a not-for-profit membership organisation delivering continuing education to veterinarians and veterinary teams. We offer both individual and practice membership options to suit all levels of experience, participation, and practice size.

Majority of CVE members are veterinarians as well as veterinary students. Depending on the individual’s circumstances the CVE offers several suitable membership categories: Professional, Part-time Professional, Recent Graduate, Academic, eMember and Student membership. Veterinary nurses are also welcome to join the CVE as a Nurse member.

Join 7,300+ like minded veterinary professionals and veterinary teams from around the world committed to becoming the best they can be through lifelong continuing professional development (CPD). Being a CVE member is about:

• Engaging with the profession
• Building your skills & knowledge
• Saving on CPD
• Gaining access to free CPD & resources
• Showcasing excellence + more

Becoming a CVE member is easy. First you need to choose the membership category most suitable to you. If you are a practice owner, you may also consider joining as a practice member and sharing the benefits with your team. Chose your membership and 
Join the CVE online! Complete the online membership registration form and receive instant confirmation and access to your member benefits.

The CVE operates on an anniversary membership cycle. At the time of joining you will also have an opportunity to set up automatic membership renewal.  If you don’t choose this option, your annual membership will expire 12 months from the date of your payment. You will receive email and sms notification when your membership is due for renewal. Please keep your contact details up-to-date.

In order to access your practice account and manage your CVE Practice Membership you need to be nominated as the Practice Administrator. You are no longer able to login directly into your Practice Account. You need to have a dedicated staff member or members nominated as an administrator for your practice account. They will then be able to manage staff list and keep your membership current. If you are joining as a new practice member you can assign yourself as the practice administrator at the time of joining. If you are a practice administrator of an existing CVE Practice Member and are still having issues accessing your practice account via your individual profile please contact the CVE for assistance via [email protected] or phone +61 2 9351 7979.

If you are working on average 20 hours a week or fewer you are eligible for CVE Part-time Professional membership. Part-time Professional annual membership fee is discounted by 50% and you also receive a 50% discount on most CVE CPD once you become a member. See membership for more details. As proof, you are required to send us a copy of your current payslip, a contract letter from your employer stating that you work on average 20 hours per week or fewer, or a signed statutory declaration.

Anyone currently studying full-time for a veterinary degree (Undergrad or Postgrad) under a faculty or school of veterinary science at any university. You will need to provide proof of this by providing a copy of your current student card, letter of enrollment or a signed statutory declaration .

Any veterinarian that graduated in the last 3 years is entitled to join the CVE as a Recent Graduate member. Recent graduate annual membership fee is discounted by 50% and you also receive a 50% discount on most CVE CPD once you become a member. As proof, you are required to send us a copy of your graduation letter or graduation certificate or a signed statutory declaration.

If the practice at which you work is already a CVE Practice Member you could be eligible to receive Recent Graduate member benefits via the practice membership. In this case you don't need to take out individual membership. Please contact your employer to add you to the practice membership. 

Veterinary professionals employed at any University in a teaching or research role can join the CVE as Academic members. The annual CVE Academic membership is free.

You will need to provide proof of this by providing a copy of your current staff card.

You can renew your membership online; - simply log in and navigate to your 'My Account' page where you will see a prompt to renew your membership. If you experience issues please contact the CVE Customer Service Team via email [email protected] or phone +61 2 9351 7979 for further assistance.

WebinarPLUS is webinar series FREE to CVE Members, formerly known as PodcastPLUS.

WebinarPLUS are pre-recorded webinar presentations delivered by experts in the field. Presentations are accompanied by a 1-week lively discussion forum moderated by your presenter. The participants are required to complete a short quiz in order to earn 1 CPD point and receive a certificate. The quizzes are open for 2 weeks from the WebinarPLUS commencement date.

No, you don't need to be a member to enrol in a WebinarPLUS but please note that only CVE members get FREE access.

No. All WebinarPLUS webinars are pre-recorded so you don’t need to tune in at a specific time. However, the presenter will be answering your questions via a discussion forum for a week after the webinar becomes available – join in and don’t miss your chance to interact with our team of experts.

Within 2 weeks of a WebinarPLUS, it becomes available in the Video Library under WebinarPLUS Series.

Yes. To claim 1 structured CPD point, you must view the webinar and complete the online quiz. You must achieve 100% on the quiz. The quiz will be open for two weeks following the release date of the webinar. Please download your certificate as proof of your CPD.

Past WebinarPlus recordings are available for viewing in the Video Library. You cannot claim a structured CPD point for viewing a recording only (without competing the quiz). However, you may be able to record an unstructured CPD point. We are not able to issue a certificate of completion for unstructured CPD points.

Our WebinarPLUS series is delivered via our Moodle online learning platform. Your WebinarPLUS course materials can be accessed 2 weeks before the webinar begins; however, the presentation recording will only appear on the day the webinar is due to commence. To access your online courses login to the CVE website and select My Online Courses.

Yes, if you are a CVE member, you can access past WebinarPLUS Series via the CVE Video Library .

This webinar will be hosted using the ZoomTM application. Zoom is a free application, and will download automatically when you start or join your first Zoom meeting. You can also join the webinar by phone. Check the webinar reminder email for Zoom toll free numbers for your location. Otherwise, please be aware of charges for data or telephone usage associated with your particular provider. Detailed access information will be sent to you with your registration confirmation.

A link to the webinar will be sent out upon registration. Please contact CVE customer support ([email protected] or +61 2 9351 7979) if you did not receive your link.

Yes. To claim a structured CPD point, you must view the webinar and complete the quiz. The quiz will only be open for one week following the release date of the webinar. Please download your certificate as proof of your CPD.

Your certificate will be available for downloading as soon as you complete the webinar quiz.

Yes. The date and time for the webinars is listed on the site and will also be emailed to you upon registration.

Your WebinarLIVE! course page will host the quiz and any additional materials provided by the presenter. A recording of the presentation will be uploaded within 48 hours of webinar. The course page can be accessed 2 weeks before the course begins. Please note the webinar itself will be hosted on the CVE’s webinar platform. This is separate from the course page. A link to the live webinar will be emailed to you upon registration.

The quizzes are open for 1 week from the commencement date.

There is no forum for questions for these webinars. Please don’t be shy and ask any questions on the night.

The WebinarLIVE! recordings become available free for CVE members 2 months after the webinar broadcast date via Video Library. However, we can’t grant structured CPD points.

No, however, members receive a discount on registration.

You can earn 1 structured point if you achieve 100% on the quiz.

If you were registered for the webinar you can view the recordings for up to 12 months after the webinar.

Flexible and accessible online CPD. TimeOnline (TOL) is quality online education delivered by veterinary experts in short, manageable timeframes.

Engage with your tutor/s and other participants through an active discussion forum. The TOL programs are further enhanced by concise core notes, video presentations, case studies, images, useful links and interactive quizzes to test your knowledge and round out the program.

Earn 10+ CPD points and receive a certificate of completion with completion of each TimeOnline course.

Yes, the TimeOnline courses are delivered online and the course modules can be accessed from anywhere in the world, as long as you have a reliable internet connection.

You must be a qualified veterinarian to enrol in these courses. Veterinary nurses and other allied professionals with relevant qualifications and experience may apply by contacting the CVE directly. Enrolment will be at the tutor's discretion.

No, you don't need to be a member to enrol in a TimeOnline course; however, CVE members save a minimum 20% on their TOL registration fee.

The course is designed to be completed over the designated 4-week period (a couple are 6-weeks long) when the tutor will be monitoring the discussion forum. The course will remain open for an additional 2 weeks so that all participants have a chance to complete all the modules and associated quizzes.

On average, it takes approximately 10 hours to complete each TOL course. Like many courses, some people choose to invest more time in the readings etc and therefore they may take longer.

Our TimeOnline short online course are delivered via our Moodle online learning platform. Your TimeOnline course materials will only become visible from the course start date unless otherwise notified. If this is your first CVE online course, first you need to login to the CVE website and select Access My Online Courses for the course to appear in Moodle.
Please note: TimeOnline course CPD bundle purchases are processed manually resulting in a delay between purchase and access. Also course material for individual TimeOnline courses within the bundle will only become visible from the individual course start date.

Most TimeOnline courses are designed to be completed in 5 hours. The courses can be completed in your own time – you will have access to the course content for 90 days from registering.

No, you don't need to be a CVE member to register in a course however most CVE members are eligible for discounted course registration. See member rates for TimeOnline OnDemand courses. More information can be found on our membership page.

Please check the description of the course you are interested in. The CVE has a number of courses designed for veterinarians and a number designed for nurses and technicians.

Yes, the TimeOnline OnDemand courses are delivered online and can be accessed from anywhere as long as you have a reliable internet connection.

If you course is not visible within 24 hours of registration, please contact us.

These courses are designed to be self-contained. The tutor who has written the course is not available during the course. Any questions should be directed to the CVE’s administrative staff via email at [email protected] or by phone + 61 2 9351 7979

Any questions should be directed to the CVE’s administrative staff via email at [email protected] or by phone + 61 2 9351 7979.

Premium, intensive online veterinary CPD. Seize the opportunity! Expand your knowledge, competence and confidence, and gain mastery of your clinical passion.

All Distance Education (DE) programs are mentored by leading veterinary experts who will provide individual feedback and advice on completion of each monthly module. Each module may include written content, technique videos, self-reflections, quizzes and online submission of monthly assignments.

Maximise the opportunity to expand and consolidate your learning by participating in the tutor moderated group discussion forums and attending the case-based and/or practical workshop/s optional for most courses.

No, you don't need to be a CVE member to register in a Distance Education (DE) course but please note that most CVE members are eligible for discounted course registration. See member rates for DE courses. More information can be found on our membership page.

To be put on an expression of interest list for a specific DE course, please contact the CVE customer service team via email [email protected] or phone +61 2 9351 7979. You will then be contacted if/when a place becomes available.

Most Distance Education programs consist of 10 modules running over 10 months (1 module per month), except for:

• Clinical Neurology which consists of 9 modules run over 10 months.
• Internal Medicine: A Problem Solving Approach program which consists of 8 modules run over 10 months.
• Clinical Pathology which consists of 5 modules run over 5 months.
• The Diagnostic imaging course which is divided into 3 sections of 3 modules each: Thoracic Imaging, Abdominal Imaging and Musculoskeletal Imaging. These courses can be taken individually or as parts of a full 10 module course. There is a common introductory unit, which only needs to be done once.
• The Dermatology course is also divided into 3 short courses: Pruritic Skin Disease, Infectious Skin Disease and Advanced Dermatology. These courses can be taken individually or as parts of a full course. The introductory module is delivered during the first month and the remaining modules are delivered over the next 3 months. There is a common introductory unit, which only needs to be done once.

We recommend that you put aside 8-10 hours per week for the duration of the course.

Once confirmed, workshop details will be published on the CVE website, via each individual DE course page.

Workshops are not compulsory though extremely valuable and it is strongly recommended that you attend. In some cases, if you are unable to attend, we may be able to arrange a spot at next year’s workshop. Please email [email protected] or phone +61 2 9351 7979 for further information.

Deferral of Distance Education courses is not possible except in exceptional circumstances and with prior permission from the CVE. You must complete your course in the year that you start it. A deferral fee will apply if your deferral request is accepted.

About a third of all DE participants go on to complete their membership exams. However the DE courses are not specifically intended to be a preparatory courses for these exams. We recommend that you consult your college appointed mentor to find out how the DE program would best fit with your study plan.

It is not mandatory to be in clinical practice however many Distance Education courses require completion of clinical case studies. Please consult the individual course information page to check whether you need to be currently in a practice to complete the course you are interested in.

CVE Distance Education course are designed for qualified veterinarians. Allied professionals with relevant qualifications and extensive industry experience may apply to the CVE to register in the Ruminant Nutrition and Behavioural Medicine DE courses.

Please contact our Customer Service Team via email [email protected] or phone +61 2 9351 7979. Enrollment is at the discretion of the course tutor.

Exclusive to CVE members, early bird discounts apply when a participant registers and pays in full for a course by the specific early bird date. Please check the individual DE course registration page for exact cut off dates or contact the CVE Customer Service Team via email [email protected] or phone +61 2 9351 7979.

Yes. The deposit is non-refundable. Please consult our DE cancellation terms for more details.

Full payment for the Distance Education programs must be received 10 days prior to the course commencement date. Alternatively, you can pay 50% of the total fee and arrange a payment plan for the reminder (fee applies).

50% of the total course fees must be paid 10 days prior to the commencement date and the balance + a $250 administration fee paid over either a 3 month or 6 month payment plan.

Unless a course fills early, the closing date for registration in a Distance Education course is 10 working days prior to the course starting date.

Note: if you wish to apply after this timeframe, please contact us immediately at [email protected],.edu.au or phone + 61 2 9351 7979.

The Australian IVAS Veterinary Acupuncture course runs every two years. It starts in January and finishes with the final examination in December of the same year. You have 6 months of the second year to complete case reports.

We recommend that you put aside 6-8 hours per week for the duration of the course. There are 2 hours of on-line lectures, with 5-6 hours of revision questions and tutorial work during the week. The lectures are on-line and become available for review one week prior to the scheduled Chat Room for that lecture. 

We hold the final exams in December in various locations, depending on where the students are from.

The written paper is a multiple choice paper with 150 questions and you have 4 hours to complete the examination. Most students take between 3-4 hours. The written examination is held in the morning followed by a lunch break and the practical examinations are in the afternoon. For these you will be required to find 10 points on a dog and 10 points on a horse and give 2 functions of each of the points.

You are required to make a diagnosis and treat at least 10 cases in your clinic. If you are a small animal practitioner you need only treat small animals, equine or large animal practitioners need only treat horses or large animals.

You will be able to use acupuncture to treat your patients after the first residential workshop. Please be aware of the AVA position paper regarding use of acupuncture in veterinary patients https://www.ava.com.au/policy-advocacy/policies/complementary-and-alternative-treatments/acupuncture/.

No, the course is only open to qualified veterinarians with a minimum of 2 years clinical experience, as there is an expected level of anatomy and veterinary medical knowledge required to undertake the course.

2 years or more as practicing veterinarian.

Exclusive to CVE members, early bird discounts apply when a participant registers and pays in full for a course by the specific early bird date. Please check the course registration page for exact cut off date.

Yes. The deposit is non-refundable. Please consult our DE cancellation terms for more details.

- Attend all lectures and workshops - Complete all quizzes and assignments - Case log book of 10 clinical cases. You will need 3 cases in the first term to make a Traditional Chinese Medical Diagnosis and then in the second and third term you will be required to provide case logs for 10 cases and 2 case reports. - Pass both a written and practical examination - Two detailed case reports to be completed after the examination

Approximately 1/3 of the course is TCM theory, for the remainder, horses make up approximately 50% of the clinical aspects and of the practical sessions in second and third workshops.

You can treat the animals that come to your clinic. This can be either small animals or large animals or a mixture depending on the cases that you normally treat.

There are only a few contraindications for using acupuncture, the primary one is not having either a western or TCM diagnosis. In pregnancy there are points that are contraindicated depending on the stage of pregnancy. Corticosteroids are known to increase the time it takes for a patient to respond to acupuncture. Please refer to the AVA’s position statement on the use of acupuncture https://www.ava.com.au/policy-advocacy/policies/complementary-and-alternative-treatments/acupuncture/.

Acupuncture is based on a completely different system of medicine to the normal veterinary medicine. It is important to understand the Traditional Chinese Medicine system to be able to apply it effectively in practice.

Acupuncture can be combined with western medicines. Corticosteroids are the only drugs that are known to reduce the effect of acupuncture and therefore the patient may need extra treatments and take longer to recover.

No, you don't need to be a CVE member to register for a CVE conference, seminar or workshop but please note that CVE members are eligible for generous discounts. See membership types and applicable discounts for more information - www.cve.edu.au/membership

To be put on a waiting list for a specific event, please contact the CVE customer support team via email [email protected] or phone +61 2 9351 7979. You will then be contacted if/when a place becomes available or a new event on the same topic is made available.

You may be eligible for a 10% discount at the time of registration for CVE conferences, seminars or a TimeOnline course if you participated in other CVE courses (including Distance Education, conferences, seminars, workshops, and TimeOnline courses) in the last 12 months. The loyalty discount can only be processed over the phone so please contact our Customer Service Team on email [email protected] or phone +61 02 9351 7979. For more details please read our terms. 

Exclusive to CVE Members, an early bird discount applies when a participant registers and pays in full for a course by the specified early bird date. Please check the specific event registration page for exact cut off dates or contact the CVE Customer Service Team via email [email protected] or phone +61 2 9351 7979.

Yes, full payment for any CVE event must be made at the time of registration.

Yes, participating in a CVE conference, seminar or workshop will earn you structured CPD points. Please refer to the event registration page for the number of CPD points you are eligible for. The attendance is marked on each day of the event so you will need to attend each day to receive a certificate of attendance with the maximum CPD points available.

If you have a food allergy or special dietary requirement please notify us at the time of registration. We will do our best to cater for your requirements.

Not all workshops require you to bring your own equipment. For those that do, this is made very clear on the event page. We highly recommend you invest in the equipment required, as you will learn the correct use of the BEST equipment and feel confident and ready to use your new found skills when you return to your practice.

Split conference registration is allowed at most CVE conferences. After you register online, please contact the CVE Customer Service Team via email [email protected] or phone +61 2 9351 7979 with the details of who you wish to share your registration with, and nominate attendance days.

Note: You will only receive 1 copy of the proceedings and only one person can attend per day. You will be able to purchase an additional copy of the proceedings.

Please contact the CVE immediately. Depending on the notice period given the below may apply:

• You may be able to transfer to another event
• You may be able to keep your credit on file to use for another CVE event within 12 months
• A cancellation fee may apply.

Please refer to course confirmation email for a list of near by accommodation. For larger events like conferences, we do try to obtain a conference discount code for our delegates. For further information please contact us via email [email protected]  or phone +61 02 9351 7979

You don't need to be a member, but to purchase a product from the CVeSHOP you must set up a User account on the CVE website. Sign In to the CVE website and proceed to the CVeSHOP to make your purchase. CVE members receive up to 25% discount off CVeSHOP titles.

Shipping will be processed within 3 business days of receipt of the order.

After purchasing a downloadable MP4 from the CVeSHOP, the video will become available under the 'My Purchases' tab which can be found in the 'Manage my profile' section. 'Manage my profile' is located in the orange Login box in the top, right-hand corner of the website. Following the purchase of a downloadable MP4, you will also receive an email giving instructions on where to access this file.

The 'My Purchases' tab can be found in the 'Manage my profile' section. You can access this via the orange Login box in the top, right-hand corner of the website.

Yes there is a download link on the video page in 'My Purchases' where you can download the video.

Yes that's right - when viewing the video within the website you have the functionality to jump from chapter to chapter however once downloaded this functionality is no longer available.

C&T is an abbreviation for Control & Therapy, the name of the veterinary publication. Articles published in this series are referred to as C&Ts or Perspectives.

• C&Ts are short, practical, pithy articles designed to be read and implemented by the busy vet, vet nurse or vet technician. They can range from a few sentences to a few pages, are often handy tips or ingenious ways to solve a problem. An example is Peter Howe’s C&T No. 4912 Fish Hook remover which explains how to use a modified fish hook removed (sold in bait stores for $2) to reach into the oesophagus and stomachs of most dogs.
• Perspectives are generally longer and more technical articles that cover a subject in depth. One of the most famous is Geoff Manefield’s Perspective No. 29 Uterine Prolapse in Cattle published in 1999.

No. The C&T Series is unique in the world in that it is a veterinary forum rather than a peer-reviewed journal. And that is one of the secrets of its success and why it has not only endured but flourished for over 50 years till today: it contains practical articles generally written by vets for vets.

Read the Origin of the C&T Series by Dr Tom Hungerford published in February 2003 where Tom sets out the philosophy behind this invaluable publication and answers that question and others regarding the quality of the articles published.

Rest assured that the articles are read by our Veterinary Editors before publication so, if they have any concerns, the author is contacted before publication. These editors between them have enormous experience and expertise in veterinary practice. They also have access to veterinary specialists around the world. Often, an invited specialist will provide a commentary to enhance the C&T article.

• Joanne Krockenberger BVSc MANZCVS (Small Animal Medicine)
• Richard Malik DVSc DipVetAn MVetClinStud PhD FACVSc FASM
• Hugh White BVSc MVSc MANZCVS

Yes, anyone can submit an article for publication regardless of whether you are a CVE member or not. We encourage articles from vets, vet nurses, vet technicians and affiliated professionals. In fact, if an article has merit, we also publish C&Ts from members of the public interested in animal welfare. Read an example here from Sue England: C&T No. 5638 Cat wheels to exercise cats (and possibly small dogs) published in 2017.

No, we have no specific guidelines as such e.g. word count. We just ask contributing authors to aim their articles at the busy vet, vet nurse or vet technician in practice and to keep them concise, pithy and practical. Include all necessary information such as full details about drugs and dose rates and any accompanying information that would assist the reader e.g. Lab results.

Send your article in WORD and include:

• Name/s
• Practice address (optional)
• Email (optional)
• Mobile or practice telephone no. (optional)
• Title (please keep these concise)

Many contributors welcome contact from readers and are happy to include their full contact details; some specifically invite feedback.

Yes. We actively encourage replies and comments, published in the following issue, to stimulate debate and to encourage a range of viewpoints.

Yes. We encourage the inclusion of everything that enhances the article. The C&T eBook allows us to include multi-media in the digital version of each issue.

No. The Centre for Veterinary Education is a not-for-profit membership-based organisation with limited funds. The forum exists to share veterinary knowledge and improve the welfare of animals everywhere and therefore is ‘veterinary altruism in action’.

Our contributors enjoy and value being involved with this much-loved forum. Seeing their article published and knowing they are helping their colleagues is considered a reward in itself. They are following in the footsteps of giants – selfless vets dedicated to sharing their knowledge and passing on ‘tips and tricks’ to the next generation.

The C&T is published quarterly. In general, to be fair to contributors, we publish in order of receipt unless the editors decide that a particular article should be published immediately e.g. something extremely topical, seasonal or just too good to wait! In the last few years we have had a bit of a ‘publishing queue’. Although as one contributor commented: That is an enviable ‘problem’ to have. However, to get these articles out in a timely fashion, we increased the number of pages per issue to decrease this queue as quickly as possible.

Yes. Rest assured that you will be sent the final version to approve before publication. That allows an opportunity to check for any glaring errors or omissions or to update the content.

All past C&T articles can be found in the CVeLibrary. This comprehensive depository contains every C&T article ever published.

You can search for a video either by selecting a series title from the drop-down 'Series' menu, or by entering a search 'keyword'. Videos will display from newest to oldest.

While some videos are free for public access, the majority of our videos are for members only. The Video Library is one of the CVE's great member-benefits - to enjoy the CVE's Video Library consider joining the CVE today.

Videos will be available in the Video Library 2 months following an event.

No but you can stream them from our website. Participants who attend an event however will be sent links to lectures following the event* and these can be downloaded. (*Note: Providing we have consent from speakers to do so, and the Tech Gods allow recording on the day!)